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CATEGORY:Information Technology

DESCRIPTION:
IT SUPERVISOR

100% ON SITE FOR THE FIRST 6 MONTHS
THEN HYBRID 3 IN/2 REMOTE

Responsibilities:

• 2+ years of supervisory experience in IT department
• 3 Direct Reports
  • Will be responsible for managing individual projects, as well as conduct one-on-one meetings with team members on a regular basis.
• 5+ years of experience in IT, including work with vendors, software, and network systems.
• Experience in providing on-premises support and managing IT infrastructure.
• Develop and implement IT policies to enhance operational efficiency and security.
• Handle incident management responses and ensure timely resolution of IT issues.
• Manage individual IT projects, ensuring timely and successful completion.
• Policy Development and Incident Management:
  • Skilled in developing various IT policies. – Policies are in place but would like someone who can tweak as needed.
  • Capable of managing projects and handling incident management responses.
• Technical Proficiency:
  • Proficient in Office 365, VMWare, Active Directory, Data warehousing, Azure, Power BI, and ETL processes.
  • Ticketing experience - Client uses SpiceWorks

• Maintain vendor relationships and manage software and network systems.
• Utilize technical proficiency in Office 365, VMWare, Active Directory, Data warehousing, Azure, Power BI, and ETL processes.
• Administer and troubleshoot ticketing systems, with experience in SpiceWorks being a plus.
• Stay current with industry trends and advancements to continuously improve IT practices.

Education and Certifications:

• Bachelor's degree in computer science or related fields
• Certifications:
  • ITIL or ITSM certifications are a bonus. 
• Personality:
  • Friendly, approachable, and skilled in developing others.
  • Ability to meet team members where they are socially, fostering a collaborative and inclusive environment.

This is an immediate hire!

For immediate consideration, please email your resume to janine.bedora@spencerreedgroup.com

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Job Contact:

Janine Bedora
Janine.Bedora@spencerreedgroup.com
913-327-2860