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CATEGORY:Marketing
DESCRIPTION:
HYBRID
Director of Account Management
Seeking an innovative and results-driven Director of Account Management to lead our high-performing team. This key leadership role is ideal for the experienced professional who thrives at the intersection of team leadership, strategic account growth, and client relationship management.
Strategic Planning & Execution:
? Collaborate with department heads to develop and implement cohesive and
innovative solutions that meet client goals.
? Enhance efficiency and communication by streamlining account management
processes.
? Oversee client onboarding, contracting, and project deliverables to maintain
accuracy and adherence to standards.
? Prepare and present departmental reports to senior management, providing
key insights and recommendations.
Client & Account Management:
? Act as a primary point of contact for key healthcare association clients,
ensuring seamless project and program execution while fostering strong, long-
term partnerships.
? Manage critical information and scope details across internal departments and stakeholders to maintain alignment and efficiency.
? Anticipate and address client needs, collaborating across internal departments
to deliver exceptional service and results.
? Multi-task and troubleshoot daily challenges with a solution-oriented mindset,
prioritizing client success as a key measure of performance.
? Partner with the business development team to identify new revenue
opportunities, strengthen client relationships, and expand account potential.
Team Leadership & Development:
? Lead, mentor, and support a team of account managers while
fostering a culture of collaboration, excellence, and innovation.
?Organize and lead department meetings, conduct performance reviews, and
develop employee training programs.
? Provide ongoing training and professional growth opportunities for team
members.
? Ensure account management activities align with overall business objectives.
Qualifications & Skills:
? Bachelor’s degree or higher in advertising, marketing, communications,
business, or related field.
? 8+ years of account management experience, preferably in a multichannel
media environment.
? Proven experience leading and mentoring account management teams.
? Strong leadership skills with the ability to inspire and foster professional
growth.
? Expertise in managing multiple projects and key accounts simultaneously.
? Proficiency in project planning, strategy development, and documentation.
? Detail-oriented with a strong work ethic and a proactive, solution-focused
mindset.
? Excellent interpersonal, communication, and presentation skills.
? Preferred understanding of print and digital media channels and technologies.
? Proficiency in industry-standard business software, including Google
Workspace, Trello, HubSpot, and PowerPoint.
? Willingness to travel (1-2x per year), as needed.
? Work with a collaborative, forward-thinking team.
? Lead high-impact projects that drive company success and client relationships.
For immediate consideration: please email your resume to: janine.bedora@spencerreedgroup.com
SRG/EOE
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